Virtual Credit Control

Are your customers paying on time? If not, don’t worry. You are not alone with most small businesses in the UK struggling with credit control.

Here at Exchange we will eliminate the stress and give you back the time you need to run your business.

Find out more about Virtual Credit Control and how it can work for you.

The Problem

Cash owed

Over £225 billion is owed to SMEs in Britain in late payments

Late Payments

You deserve to be paid on time for the work you do, and it is our mission to ensure that you are.

Cash-flow negative

49% of UK SMEs were cash-flow negative in July 2019. This shows how big of a problem late payments are, but also that you’re not alone in suffering from them. We are here to help.

Not exciting, but necessary

Credit control isn’t the most exciting of tasks. So let us take care of it, leaving you more time to spend on other areas of your business, or doing the things you love.

You’re busy

We understand how important it is for you to have cash in the bank. And we also know how busy you are. Let us handle your credit control for you, boosting your cash flow and freeing up your time.

Tiresome and timely

Credit control can be tiresome and timely. Why not let us take care of the heavy lifting, boosting your cash flow and saving time.

Our Solution

Virtual Credit Control is the future. We will carry out your credit control on your behalf, ensuring you get paid on time.
We know that maintaining good customer relationships is incredibly important. And for that reason, all email communication with your customers will look and feel exactly as if it has come from you.
What you can expect:

  • Saved time
  • Boost in cash flow
  • Improved customer relationships
  • Reliable payments

What is included?


Email invoice chasing and responses on your behalf


Customised templates and schedules to fit your tone of voice


Full access to the CRM (conversation tracker) so you can track progress and have
complete peace of mind and transparency

Phone calls


Regular reports and updates on debtors

Legal Support

Next Steps


Interested in learning more about Virtual Credit Control? Fill in the form below with your details and we will be in touch with more information!